@quasar is a private network although it is open to commercial client/members. We reserve the right to determine what this network communicates with and in what manner. We are not responsible for delivery *to* our clients of emails they may find offensive. We have taken a pro-active stance against spam, but cannot police each individual piece of email before it reaches our clients.

We define spam as UCE: unsolicited commercial email (trying to sell something to someone who has not requested information) or UBE: Unsolicited Bulk Email (sending to a large list of people without request, whether it be a commercial solicitation, joke, chain-letter, etc.).

The following applies to anyone using our system and/or network. This includes non-clients who may send spam *to* or *through* our network.
If someone is found spamming their account is:
1. Immediately locked.
2. Discussions may take place pursuant to the reinstatement of such account under *few* conditions.
3. A "cleanup" charge of $500 per incident or actual time to answer spam complaints, remedy network blockages, etc. will be imposed, whichever is greater.

If you plan to send out an email to a list exceeding 25 email addresses you must first notify support@quasar.net and receive permission.
All mailing lists must be "double" opt-in, meaning someone cannot sign up someone else's address from a form on your site thus subscribing them to a list without verification that is really the person subscribing that address.
Depending on the size of the mailing list we may require the use of software which we determine. All lists must be kept current. (i.e. 'cleaned')

No formmail.cgi or formmail.pl scripts may be used in their original form from Matt's Script Archive.
Please contact support@quasar.net to obtain a form which will work with your website.

If you are using another email server to send spam but directing them to a website on our network that is also grounds for termination of your account. The consequences, including charges incurred are the same as if you had sent the spam out from our system.

Most places which advertise opt-in direct or bulk email services are *not opt-in.*

*Opt-out* mailings are not allowed.

We make every attempt to properly report spam coming into our system and encourage our users to do the same.

Normally we will send a spam complaint to any known address for reporting of spam or to the abuse and postmaster addresses at a domain.
On systems where we receive no response, or the spam complaint bounces, or where the offense continues from the same network we are now unfortunately blocking the ability of such places to communicate with our network (blackholing). We may also blackhole a network *during* an incident where we see massive spams coming into our system and report it later. We are aware that this may affect some innocent people whose ISPs unfortunately condone or prommote spamming. Our best advice to you is to convince your ISP they should not condone, harbor or promote spam...or...to get a more reputable, "net-responsible" provider.

If you are having trouble communicating with our system feel free to call us to discuss whether your provider is one who has been blackholed. We do not post the list of blackholed providers publicly because the professional spam operations would then know to use different address blocks to send us even more spam.

We are truly sorry the current climate of the internet has become such requiring us to limit access in some cases.

If you are unsure if what you want to do is spam, a helpful article located HERE, may be of help.

If you have received a spam which you believe originates at our system or refers the recipient to a 'reply to' address or website on our system, please forward the spam with full-headers to abuse@quasar.net

For other types of incidents such as DOS attacks, please use security@quasar.net.